Privacy Policy
This Privacy Policy explains the use of information that Jay’s Enterprises is provided with by the owners of the information, when registering on our website, or by any other means. This Policy enables you to make knowledgeable choices about whether to provide your personal information to us, and also advises you of the opportunity to direct us to limit the manner in which your personal data is used by us.
Our Objective:
Jay’s Enterprises believes it is important to protect the privacy of our members and other personal data owners. We gather and use your information, including your name, contact information, mailing address, email address, other identifying information, purchasing history, etc. only to serve you better and to fulfill our corporate mission.
Your Consent:
By using this website to send personal data, you are performing an unequivocal act that allows us to conclude that you have accepted the terms and conditions described in this Policy.
Additional Online Data Collection and Related Security:
When you visit our website, we may automatically collect information that may help us recognize you as a member and help us better serve you, such as, without limitation: your computer's network address and operating system, your site activity and the time and date of your visit and purchases. In a confidential and responsible manner, we collect, process and maintain certain payment information, in compliance with the data security rules adopted by credit card companies such as Visa, MasterCard and PayPal. This means that we do not retain full credit card numbers, debit card PINs or credit card security codes, and that any time we maintain the last four digits of a credit card number, we use access controls and suitable encryption to protect it. If you use our website to provide us with personal data, your transmission will be protected by Secure Socket Layer (SSL) or Transport Layer Security (TLS) cipher encryption technologies.
Use and Disclosure of Personal Data by Jay’s Enterprises:
As discussed below, we may share your personal identifiable information with affiliated companies and with others under the limited circumstances described below.
Jay’s Enterprises uses the personal information we collect to process your orders or transactions, to follow up on any requests or comments you may have, to provide quality service, and to understand your shopping needs so we can better serve you. We may also use your personal information to provide you with promotional information, products and services as well as special notifications. In the case of employees and suppliers, Jay’s Enterprises uses your personal information to process payments, support external/internal audit processes, and additional purposes in an effort to enhance the relationship between you and Jay’s Enterprises.
If you provide us with personal information, we will not sell, license, transmit or disclose it outside the Jay’s Enterprises database unless: (i) you expressly authorized us to do so, or (ii) it would facilitate providing products or services to you, or (iii) it is to be disclosed to entities that provide services of marketing on our behalf or to other entities with which we have joint marketing agreements, or (iv) required or permitted by law or court order.
Within the above terms, Jay’s Enterprises may disclose your personal information to affiliated companies which are owned or controlled by Jay’s Enterprises and also to third parties.
If you apply for, or request certain products, offers or services, the personal information you provide may be shared directly with the third parties providing the requested products, offers or services. Affiliated third parties with whom we may share information are required not to use personal information we share for any purposes other than to provide the services we request. Because we are not responsible for any additional information you provide directly to these parties, you should become familiar with their privacy and security practices and policies before disclosing information to them. We are not responsible for any information you provide to third parties. If you provide additional information to third parties, they may (subject to applicable laws and their privacy policies) share with us the information you provided and information about your use of the services. In addition, if we terminate our relationship with the third party, information you provided to them may be provided to us, and we may provide that information to a new third party offering the same or similar services.
In addition, we may disclose personal information when doing so is reasonably necessary to comply with legal process or authorities, respond to any claims, or to protect the rights, property or personal safety of Jay’s Enterprises, our customers, our employees or the public.
How to Contact Jay’s Enterprises to Limit the Manner in Which Your Data Is Used:
In accordance with the above, you may direct us not to send to you any promotional offers or other communications for marketing purposes, or request that we otherwise limit the use and distribution of your personal information.
Google Analytics:
Jay’s Enterprises uses Google Analytics to analyse traffic to this web site. Google Analytics does not create individual profiles for visitors and only collects aggregate data. For more information about Google Analytics, please click here: http://www.google.com/analytics/
How You Can Access Or Correct Your Information:
You have the right to access your personal identifiable information held by Jay’s Enterprises. You may correct factual errors in such information by sending a request to us that credibly shows the error. Contact us as described below. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.
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Questions or Concerns:
If you have any questions or concerns about this Policy or about any other aspects of this website, or would like to contact us for any reason, you can use the following methods:
1. Contact us at https://www.superb-blend.com/site/bb/en/contact-us
Refund Policy
When inspecting the goods at the time of delivery, you identify any Goods which are beyond their expiry date, damaged or defective, you may return those Goods to the driver and the relevant card used to make the purchase shall be refunded accordingly.
We reserve the right to reject the return of certain Goods where it is evident that these Goods were opened or their seals broken or tampered with or where any Goods were damaged, destroyed, or defaced by you or a third party.
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Any refund due will be credited to the card used to make the payment within 3-5 working days. Thereafter, the refunds usually take up to 3-5 working days to reach your account. Any delivery charge will be refunded only where the entire order may be returned.
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Goods which are accepted by us as defective in material or workmanship, if returned to us within the warranty period stated in the warranty period, shall in our sole discretion be replaced by us. Your sole remedy shall be to return the Goods to us for replacement.
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Returns where an incorrect item is delivered
You must adequately inspect the Goods upon delivery. However, if you receive an item that is not what you ordered, we must be notified within one (1) business day of the delivery. We will not be responsible for any claims made after one (1) business day of the delivery.
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Pictures may be required to authenticate your claim that the incorrect item was delivered. If we accept that an incorrect item was delivered, we will request that you bring the incorrect item in to us immediately. Upon receipt of the incorrect item we will inspect the item is in new, and in resalable condition with the original packaging and if so, we will at your option replace the item with the correct item (provided that we have such item in stock) or refund you the cost of the item.
If you elect to be refunded, we have the right to refund money the same way it has been received.